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Automotive

Our Approach

 

We’ve solved a number of problems within the industry, some of which include:

 

  • Lack of a connected online portal for distributors, which leads to slow and tedious orders processing
  • Multiple disparate software applications and an absence of a centralized system of record with no single source of truth that results in company-wide data duplication and outdated, incomplete information
  • Inability to have deeper insights which would help the business to be more predictive
  • Lack of better visibility of maintenance work in progress to ensure it orders the parts it’s likely to need ahead of time to avoid delays in repair work

Our Expertise

 

We’ve provided the following solutions:

 

  • Salesforce Sales Cloud integrated with Community Cloud to provide an online community portal for customers and dealers 
  • Sales Cloud integrated with a CPQ app to make quoting and selling easier and more efficient
  • Sales Cloud integrated with Salesforce Inbox to automatically capture emails against the relevant account and provide visibility of when customers have opened emails, so the team can ensure they’re directing customer outreach at the most appropriate time to increase the chances of closing a sale 
  • Salesforce Mobile App to enable the team to access opportunities anywhere and any time, to seamlessly maintain customer communication while on the road

Our Expertise

 

We’ve provided the following solutions:

 

  • Salesforce Sales Cloud integrated with Community Cloud to provide an online community portal for customers and dealers 
  • Sales Cloud integrated with a CPQ app to make quoting and selling easier and more efficient
  • Sales Cloud integrated with Salesforce Inbox to automatically capture emails against the relevant account and provide visibility of when customers have opened emails, so the team can ensure they’re directing customer outreach at the most appropriate time to increase the chances of closing a sale 
  • Salesforce Mobile App to enable the team to access opportunities anywhere and any time, to seamlessly maintain customer communication while on the road

Your Results

 

We power extraordinary results on Salesforce.com.

Our automotive customers experience the following results:

50%reduction in the number of open cases
75%increase in the efficiency of order handling
54%reduction in service response time