Complete not-for-profit business transformation for the Executive team from disparate systems to a streamlined, automated system
Project Canoe provides youth with the opportunity to experience a canoe trip in northern Ontario in the summer, and recreational programs in Toronto throughout the year. They focus on youth that would otherwise be unable to participate due to barriers they face in their lives. These barriers may be social, emotional, behavioural, learning or economic barriers. Project Canoe was founded by Dr. Herb Batt in 1977 and has served over 4000 youth over the years.
As an existing user of the Salesforce.com Non-Profit Success Pack, Project Canoe had been using the platform for a number of years, but the system wasn’t customized specifically to their business. As a result, the Executive Director has been using Excel and other disparate systems to manage the variety of different types of sources of donations, the financial reporting and event management.
App Solve took the customer’s goals and worked backwards. Starting with the reporting that the customer wanted to see at the end of the day and reverse engineering the system to achieve those goals, and in combination with extensive reviews of their current data, App Solve began customization of the system in order to meet these reporting and data requirements. App Solve integrated the customer’s current data and processes and created the system to specifically meet those needs.
Now that Project Canoe can manage their donations and events in Salesforce.com it has been a game-changer in productivity for the Executive Director. The next steps are to fully integrate Lead capture so that volunteers with Project Canoe can take information of attendees with tablets, to turn those attendees into donors. Not only that, but also enable the entire board and fund-raising committee with Salesforce licenses so that they can fast-track their fund-raising and track interactions with their own individual relationships to take donations to the next level and dramatically increase the amount of students taking part in yearly canoe trips.
They were excellent. The team there is transparent, smart, patient, talented, and dedicated. They made the process of starting a CRM painless and attainable.
As the core foundational CRM product within the Salesforce platform, Sales Cloud provides the baseline for the 30% revenue growth that the average App Solve customer achieves. Key areas like contact management, opportunity management, forecasting, reports and dashboards allow you to automate sales to supercharge growth.
Nonprofit Success Pack (NPSP)
The NPSP helps non-profit organizations monitor various kinds of programs or services regardless of their complexity. Manage all donations and income by capturing all your income data in one place. Measure the performance of your fundraising activities and report on your mission funding.
Whether we’re building custom applications in Salesforce like in Chatter, building API integrations from scratch or custom 3rd party application integrations – we bring technology to the business to ensure all company objectives are exceeded.
Business Process Consulting
We provide planning, execution, and application of process improvement strategies. This includes data collection and analysis, process mapping, designing, developing performance metrics, and providing options for improvement.
What Our Customers Are Saying
"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."
Dawn Jones, Director of Marketing | Kraun Electric Inc.
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Simon Dealy, CEO | HIRE Technologies
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Aaron Jones, CEO | Kraun Electric Inc.
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Anthony Schermer, Senior Account Executive | Accounting Seed
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Craig MacAdam, CFO | Lift North America
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John Chiaramonte, Senior Business Development Executive | Enwave North America LP.
"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."
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Sierra Hayes, Operations Manager | Dream Local Digital
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Gregory Kennedy, Controller | Generis
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Chris Haase, President | Environmental Products Group
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Lee-Anne Golden, Managing Director | Urban Flats Toronto
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Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions