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Customer Story

Fully customized Apex Trigger Coding solution that addressed the specific needs of SageNet’s Sales division

Company Profile

SageNet designs, implements and manages fast, secure and reliable networks that empower organizations to achieve their core business objectives. Formed by the merger of SageNet, founded in 1998, and Spacenet, founded in 1981, today SageNet offers a uniquely broad and deep understanding of local and wide area networks, backed by a proven track record of deploying customer-focused technology solutions. SageNet manages communications at more than 160,000 locations for many of the nation’s leading retail, healthcare, financial and energy companies, as well as public utilities, state lotteries and government agencies.

The Challenge

SageNet wanted to get the most out of their already established Salesforce.com Sales Cloud, by properly keeping track, analyzing and converting more leads. SageNet struggled with maintaining a clean and accurate database due to poor lead management execution and practices. SageNet didn’t have the in-house capability to create custom code for their Salesforce platform, so they reached out to App Solve.

The Solution

After reviewing SageNet’s resources and limitations of their current Salesforce.com Sales Cloud Professional edition, App Solve went with a fully customized Apex Trigger Coding solution that addressed the specific needs of SageNet’s Sales division. After successfully writing a custom trigger code that generated an opportunity, contact and account for each lead, App Solve went one step further and configured SageNet’s whole backend operations, via a custom Sandbox render clean-up.

The Results

As a result of the new solution, SageNet can now effectively track, analyze and convert their leads to the necessary format, creating accurate account, opportunity and contact for each unique lead. SageNet can now generate a much larger set of contacts and accounts in their sales pipeline, allowing them to capture and convert more leads.

Products Utilized:

Sales Cloud

As the core foundational CRM product within the Salesforce platform, Sales Cloud provides the baseline for the 30% revenue growth that the average App Solve customer achieves. Key areas like contact management, opportunity management, forecasting, reports and dashboards allow you to automate sales to supercharge growth.

Services Provided:

Custom Solutions

Whether we’re building custom applications in Salesforce like in Chatter, building API integrations from scratch or custom 3rd party application integrations – we bring technology to the business to ensure all company objectives are exceeded.

Custom Coding

We make customization solutions simple. Through custom coding, your business can make your Salesforce org even more useful and responsive to your customers.