Field Service For Electrical Companies
Maximize Your Operations’ Revenue
Highlight your strengths, and showcase your product & service expertise. The electrical utility market is constantly evolving, but you’ll be ready for it with App Solve with you every step of the way!
With the electrical utility industry’s number of competitors, your business needs to adapt faster than ever before. Close your deals quicker and boost your after-sales profits by upselling your client’s products and services that are estimated to make you money.
Our team has helped hard-working companies like yours, to a 40% increase in Job Profit and Gross Margin!
✓ Considering Field Service and Have Questions?
✓ Need Field Service to Manage Your Leads & Quotes?
✓ Connecting our Field Service to your Apps?
✓ Need a Quick Estimate?
Request a FREE consultation using this form >>>
or call 1-800-539-7501 to help improve your Electrical
Service Company Today!
Ensure Your Team Is Working At Maximum Productivity
By adopting the appropriate CRM integration for your electrical utility company, you and your team can make sure that no opportunities to generate revenue are lost. You can strengthen your company’s weak points and raise your employee productivity levels when all components of it are completely apparent and you have complete insight over it.
App Solve has successfully aided companies, like yours, to succeed in reducing downtime and increasing productivity through:
Automatic creation of projects to deliver an exceptional level of service to your customers through every step of the process.
Sending fully digitized field technician workflow for clear in-person instructions, customer sign-off, and inventory integration.
System-aided scheduling and automated work order creation are completed in a fraction of the time
Our Client’s Story
Kraun Electric is a full-service electrical company with a customer base in the Golden Horseshoe and beyond. As a full-service contractor, they provide all electrical construction services from conceptual design through construction to building maintenance.
What They Needed
Kraun Electric already had Salesforce Field Service implemented but it felt unintuitive for them to use effectively. They would come across many issues including their technicians being double booked, having errors throughout the process, and the customer input process taking far above the expected average interaction time. This led to them not being able to optimize their leads and ultimately disrupted their daily operations and sunk into the bottom line.
How App Solve Helped
After a thorough analysis of Kraun Electrics system, we at App Solve were able to identify the gaps within their system and began implementing massive improvements. We optimize their configuring regarding their service territories, service appointments, and work types. Then we were able to simplify their work order process through automation, field updates and setting up a quoting process for future customer work.
Kraun Electric is now able to deliver higher-quality field service by empowering its technicians with an optimized Salesforce Field Service. They can also provide their customers an exceptional customer experience by delivering intelligent sales and service – from phone to field.
We power extraordinary results on Salesforce.com.
Service industry customers who deploy Salesforce with App Solve experience the following results:
Increased lead conversion
More productive sales teams
More effective campaigns
Increased customer satisfaction
Decrease in report generation time
BMS, leading building maintenance service, was facing challenges in getting proposals out efficiently. There was no consistency in the way that proposals were being put together either.
App Solve configured their core CRM system and built solutions to enable the seamless flow of the information collected from the worksheet onto the proposal, scope of work, and into their Salesforce org.
The Field Service Lightning implementation they had in place could not go live and they sought out another partner to address the challenges that they were faced with.
We created a new “Site” Record, won Opportunities, and updated the work order views and ability to view Service Contracts. We also improved asset history visibility and the user experience.
Level Up Your Home sought out a solution that would streamline their communication and work with their field technicians allowing them to spend more time providing world-class experience to their customers.
The appropriate solution was a Field Service Lightning implementation featuring a mobile component, electronic signatures, project management, email integrations, and Shopify integrations.
What Our Customers Are Saying
"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."
Dawn Jones, Director of Marketing | Kraun Electric Inc.
"The App Solve team was very knowledgeable, organized, and worked diligently to set up Salesforce and Pardot within a tight timeframe. We enjoyed working with everyone on the project and appreciated the guidance along the way."
Simon Dealy, CEO | HIRE Technologies
"Experienced partner with good staff. We did our first project with App Solve this past summer. It was implemented professionally and has had a positive impact on our business. The staff are responsive and know their stuff. We will definitely use them again."
Aaron Jones, CEO | Kraun Electric Inc.
"Highly skilled and easy to work with! I’ve been working with App Solve for several years as a Salesforce partner and a software implementor of our platform - Accounting Seed. In my experiences with App Solve, they've been spot on with respect to the Accounting Seed and Salesforce value proposition and I've had countless successful project roll-outs with our mutual customers! Cheers to many more, App Solve!"
Anthony Schermer, Senior Account Executive | Accounting Seed
"A great long term partner. The team at App Solve has helped us implement several strategically valuable modules, custom design, and workflow processes to our org. We have been working with them for four years now. They understand our business needs and help us scope projects appropriately for our requirements and budget. Planning projects is always difficult when we don't understand the complexity of some challenges. They help us navigate appropriately and are reasonable to work with when original plans inevitably end up drifting into something different than first envisioned."
Craig MacAdam, CFO | Lift North America
"App Solve is great to work with, they take the time to understand our business and how best to implement Salesforce solutions to meet our objectives. Very knowledgeable team to work with our company as we rolled out Salesforce across North America to 12 cities, implementing our entire business. It was a pleasure doing business with App Solve. Thank you."
John Chiaramonte, Senior Business Development Executive | Enwave North America LP.
"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."
Asia Nebesnaia, IT Project Manager | Cox Automotive Canada Company
"Extremely pleased. David and his team have been a dream to work with. They are very responsive and complete projects in a timely manner. They also take the time to thoroughly explain things to a novice Salesforce user. I look forward to working with David in the future!"
Sierra Hayes, Operations Manager | Dream Local Digital
"We worked with the App Solve team to implement Salesforce for our organization, including the main system architecture and setting up the data model needed for our business. They have been a true partner in getting us rolling with Salesforce and have also been of great assistance in tackling smaller projects after the implementation was largely completed."
Gregory Kennedy, Controller | Generis
"Great Group to work with. We have used App Solve a few times and they have been great to work with. They were very knowledgeable and showed a willingness to work with or organization. I will use them for future consultation."
Chris Haase, President | Environmental Products Group
"Fantastic experience working with Pattie & David. Our company recently completed the transition to Lightning with the competent, guiding hand of Pattie. This transition provided us the perfect opportunity to fix an ongoing issue that was caused by a custom-built feature. Pattie & her team took the time to clearly understand the issue and to take the proper steps to fix it. I would highly recommend App Solve to anyone looking to integrate Salesforce into their business."
Lee-Anne Golden, Managing Director | Urban Flats Toronto
"A true partner. The team at App Solve is amazing. We have truly valued their expertise and consider them a partner, helping us maximize our Salesforce experience. They have been lifesavers on more projects than I can count. We look forward to a long and productive relationship. 5 stars all around!"
Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions