Energy & Utilities

Energy and Utilities Cloud
Connect utility customer service and engagement on a single, flexible platform.
Go digital with secure energy solutions that adapt and scale for the future of energy.

Get a process library with more than 100 preconfigured and extendable best practices

Quickly connect to back office utility CIS and billing systems with out-of-the-box integrations

Employ a data model with more than 300 extended objects specific to the utility industry
Leverage purpose-built innovations – designed for an evolving energy industry.
Meet the needs of suppliers, customers, communities, and employees with an agile platform that enables rapid innovation across your entire business.
Deliver results and drive utility customer value with the world’s #1 CRM.

Customer Stories

Enwave is a Brookfield Infrastructure company that values innovative and environmentally conscious solutions. The company continues to invest in and improve local sustainable technologies. As a leader in the field, Enwave is determined to be the leading provider of clean, reliable, and cost-competitive energy.
What They Needed
As the corporation grew, taking on clients, expanding its infrastructure and reaching new territories, Enwave was facing challenges such as:
• Work flow and information sharing between departments
• Administrative redundancy
• Contract tracking
• Customer relationship management
How App Solve Helped
With Enwave’s end-goals in mind, we built the following solution to improve visibility, productivity, and strategic portfolio relationship management:
Personalized User Interface – Each department can log into Salesforce and can view the information that is relevant to them for ongoing or upcoming projects.
Process Automation – Our programs reflected the sales process so that once an opportunity is won, contracts are created. This automation cut down on time spent generating templates, inputting data, and monitoring progress.
Heat Map – We built the proprietary code to create an interactive map for customer development that has empowered Enwave to capitalize on key growth opportunities. Enwave can visualize their energy infrastructure and easily demonstrate its capabilities to prospects.
THE Results
Enwave was able to optimize every aspect of their operations. This includes avenues of improved communication between teams, real time data for better insights, and being able to renew more contracts with their clients.
Our Approach
We’ve solved the following problems with energy companies:


Slow workflow when sharing information between departments.

Redundancies within the administrative process.

Our Expertise
We’ve provided the following solutions:



Automated contract creation process to save time when sales opportunities present themselves.

Custom heat maps to easily visualize the energy infrastructure and demonstrate capabilities to prospective clients.

Digital self-service platforms to increase customer engagement.
Your Results
We power extraordinary results on Salesforce.com.
Energy sector customers who deploy Salesforce with App Solve experience the following results:
%
Increased lead conversion
%
More productive sales teams
%
More effective campaigns
%
Increased customer satisfaction
%
Decrease in report generation time

Fast, innovative and reliable experiences for all users.

More efficient workflow and communication between departments.

Simplified administrative processes.

Shorter journey to customer conversions.

Improved customer retention.

Ability to quickly adapt to market changes.

Streamlined field worker communications to promote safe and efficient operations.
Get In Touch With Us
Whether you need industry advice, a product demo or consultation on your next project, contact App Solve for all the resources you need to plan and grow your business.

California Office
200 Spectrum Center Drive
Suite 300
Irvine, CA 92618

Toronto Office
1050 King Street West
Toronto
M6K 0C7
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What Our Customers Are Saying
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