Field Service Lightning – The Most Efficient All-in-One Platform for Field Service Operators
It’s easy to provide fast and efficient field service when all of your workforce is connected on one user-friendly platform. Field Service Lightning allows workers to deliver services that are more personalized with employee productivity boosted to an all-time high. This app can also manage technicians and dispatchers while scheduling appointments automatically.
This is a tool that allows owners, managers and dispatchers the opportunity to see in real time all of the operations with a quick glance. Customers can be updated and all employees and contractors can be managed at the same time while they are still in the field.
Here are some of the features you will receive with the Field Service Lightning app:
- Create and manage field service operation work orders
- Access knowledgeable articles instantly
- Ensure compliance with service level agreements
- Integrating work orders with contacts, accounts and more
- Intelligent scheduling
- Truck equipment and crew tracking and scheduling
- Use on any sort of mobile device
- Visibility into inventory
- Manage job scheduling easily and efficiently
- Much more
Assign jobs using the AI capabilities built into the program. You’ll be certain that jobs will be assigned automatically to the right people based on their skill levels and their different locations in order to increase the productivity of employees. Trucks and equipment can also be scheduled to make sure that the proper resources are always there for each job.
There is nothing else on the market today that is as powerful as Salesforce Field Service Lightning in terms of providing precise job management on-site to a mobile workforce. Dispatchers and managers are provided with visibility in real time into KPIs and performance levels and the app can be customized to suit the exact needs of your mobile workforce.
Learn more about Field Service Lightning today and watch the demo to see it in action at www.salesforce.com/products/service-cloud/field-service-lightning/. This is the tool your business needs to manage field service providers in order to outperform the competition.