With the influx of both Salesforce projects and consultants, choosing the right partner to help leverage your business can sometimes be a complicated process. App Solve is here to ease Salesforce software integration and equip you with the right tools and resources to kickstart your company’s financial objectives.
Whether you are looking to collaborate with a Salesforce partner for the first time or you are looking to optimize your existing Salesforce processes, App Solve is your reliable solution. Asking the right questions of your potential Salesforce consulting partner is crucial in finding the right fit for your organization. Our team has compiled five questions that you need to ask your Salesforce partner to set you up for success in your market
Five Questions You Need to Ask of Your Salesforce Partner
- 1) Are you certified?
Ensuring that your Salesforce partner is certified is the easiest way to see if they have the most up-to-date credentials to handle your implementation. Every spring, summer and winter, Salesforce releases new system updates, and at App Solve, we are always on top of getting certified with the newest credentials to further empower the businesses that trust us with their software systems.
- 2) What is your implementation process?
Having the right partner that understands what your business needs will ensure that the implementation process is done diligently and within the desired timeline. Salesforce consultants either adapt the ‘waterfall’ or ‘agile’ method, and they must be able to adapt to the organization they are helping.
- The ‘waterfall’ method is a methodical approach that is linear and moves through the project phases sequentially; this system is easy to follow and implements rigorous quality control.
- The ‘agile’ method is the more collaborative approach of the two, as it is a flexible method that encourages individual improvement and adaptive planning.
- 3) What is your pricing?
One of the most important aspects of deciding your Salesforce partner is the rates are reasonable. Prices will vary between partners and the levels of customization you need for your organization beyond the standard implementation. At App Solve, we will provide you with a clear quote and breakdown of exactly what is included in the price; we want you to feel comfortable with our pricing points so that we can form a collaborative partnership long-term.
- 4) Will you be able to achieve my business objectives within my timeline?
You have your desired timeline that works for your organization; you need a Salesforce partner that can appropriately fit those time frames, no matter the size of your project. At App Solve we are experienced in customizing projects to benefit the company, while carefully adding on integrations, configurations and data cleanups that can ensure smooth software protocols.
- 5) How secure are your Salesforce integrations?
It is understandable to have questions about the security of your sensitive business cloud, as it may contain confidential and private information. App Solve is composed of a talented team of engineers and data security experts that are always on standby to ensure that your company’s cloud and data are never at risk. We can answer any questions and queries you may have, as we provide you with ongoing details about the status of your software implementation.
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