Manufacturing
Manufacturing Cloud
Power your customer-centric operations with a purpose-built manufacturing platform.
Unify opportunities with demand forecasts
Serve customers and distributors faster
Bring AI insights to your daily operations
Extend CRM to manage run-rate business throughout its order lifecycle with sales agreements and account-based forecasting.
Manufacturing Cloud for Sales
Capture a complete picture of net new opportunities alongside customer agreements, long-term projects, and an accurate demand forecast.
Manufacturing Cloud for Service
Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments.
Our Approach
We’ve solved the following problems with manufacturers:
Poor knowledge of marketing ROI through to order and inventory tracking as well a lack of understanding of product margin
Lack of visibility into customer service and financial success of parts/components
Manual, ineffective and time consuming quoting
Our Expertise
We’ve provided the following solutions:
Marketing automation integrated with Salesforce CRM and financials for a full end-to-end business solution
Service Cloud customer service implementation with transparent workforce enablement through Field Service Lightning
CPQ (Configure, Price, Quote) platform implementation for efficient, automated quoting
Your Results
We power extraordinary results on Salesforce.com.
Manufacturing customers who deploy Salesforce with App Solve experience the following results:
%
Increase in revenue
%
Increase in Net Promoter Score
%
More productive sales teams
Customer Stories
THE CHALLENGE
As Thermaxx is continuing to thrive and grow, their main concern was scalability. They began their search for marketing automation with one important question at the forefront of their minds: could they find an adequate solution that could grow as they grew.
THE SOLUTION
App Solve implemented and customized Salesforce Pardot, a real-time cloud-based marketing automation software. The integration between Pardot and Salesforce created a single source of truth for Thermaxx Solutions, and had an immediate impact on the alignment of their marketing and sales organizations.
THE CHALLENGE
Long time users of Salesforce.com, Dynamic Systems wanted to leverage and enable their worldwide partner channel with a streamlined system for them to be able to access their leads, cases and performance.
THE SOLUTION
Dynamic Systems chose Salesforce.com Partner Communities to provide their partners with a specialized window into their business, specifically designed for each individual partner’s use case.
THE CHALLENGE
5S Components did not have an adequate Customer Relationship Manager (CRM) platform to help their customer service team manage customer interactions. They were unable to gain insights into their own customer’s issues.
THE SOLUTION
In order to help achieve their business goals, App Solve implemented Salesforce.com’s Sales Cloud for the entire organization. App Solve implemented Chatter, dashboards, and customized reports to improve the way the customer service team handled customer issues.
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