As competition in the automotive industry grows more intense, companies need to adopt an omnichannel approach to stand above their competitors. As a reliable Salesforce CRM integration partner, we understand the growing demands to achieve superior customer service. Whether your customer is shopping from a desktop computer, their tablet or mobile device, or is in your physical store, you need to grant them a cohesive and integrated car buying experience.
App Solve is your Salesforce consulting firm that encourages collaboration within your automotive team and enables them to perform with data-driven decision making. It’s 2021 and clients who are aiming to buy, lease or rent a car are expecting a seamless experience from your automotive company. Salesforce’s CRM software can provide you with a solid strategy regardless of where your potential customer is in their buying journey.
The 5 Benefits of Using the Salesforce CRM for Your Automotive Business
- Determine an immediate vehicle quote. One of the best things you can do for your customers is to offer them an accurate and speedy quote. You can ensure a reliable workflow to manage all vehicle quotes and offers, resulting in excellent customer service. We find an on-time solution to your competitive bids by collaboration across various different departments.
- Track performance objectives. Key metrics that can positively impact your business, such as sales, customer traffic trends and inventory levels, can be precisely measured using the Salesforce CRM. If you notice that there is a factor that is not performing at an optimal level, you can aim to change or work towards improving its intentions for a more financially sustainable objective.
- Access your customers’ profiles. Whether your client is in the market for a luxury sports car or a more family-friendly SUV, Salesforce gives you the power to have a full 360-degree view of your customer’s profile. You can compare with multiple sources including walk-ins, websites and other third-party sources what your client directly requires and provide them with their perfect vehicle.
- Provide an easy experience for your potential customers. From the first conversation to the signing of the papers, your automotive business can build a strong rapport with your clients through an accessible and overall complete customer activity. With the Salesforce CRM, there are no details that will be missed in the transaction, giving you and your customers a seamless and positive experience.
- Empower your sales team. Ensure the growth of your company is backed up by happy salespeople. Salesforce CRM gives you the ability to equip your team with custom apps moulded to their specific needs and workflows. Save employee training time and indulge them in more time talking to potential customers.
Our automotive customers experience the following results:
50% Reduction in the number of open cases
75% Increase in the efficiency of order handling
54% Reduction in service response time
Salesforce’s CRM Software is the Only Way to Stay Ahead in 2021!
Choose reliable. Choose experience. Choose App Solve as your Salesforce partner for your automotive company.
Leave spreadsheets in the past and instead opt for a digital platform that does all the work for you! While you and your sales team are busy creating loyal customers, App Solve will work for you to ensure a seamless transition behind the scenes. Enable your customers to find the exact answers they’re been looking for while you’re busy boosting automotive sales.
Convert your curious passerby clients into promising leads while you’re consistently driving the growth of your automotive business. The only way to stay ahead of the competition is to implement the Salesforce CRM software that is adapted to your professional objectives.
Book your free discovery session today and unlock the possibilities of your automotive company in 2021!