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Powerful Customer Management with Salesforce for the Automotive Industry

salesforce crm integration partner
Posted on September 9, 2021

As competition in the automotive industry grows more intense, companies need to adopt an omnichannel approach to stand above their competitors. As a reliable Salesforce CRM integration partner, we understand the growing demands to achieve superior customer service. Whether your customer is shopping from a desktop computer, their tablet or mobile device, or is in your physical store, you need to grant them a cohesive and integrated car buying experience.

App Solve is your Salesforce consulting firm that encourages collaboration within your automotive team and enables them to perform with data-driven decision making. It’s 2021 and clients who are aiming to buy, lease or rent a car are expecting a seamless experience from your automotive company. Salesforce’s CRM software can provide you with a solid strategy regardless of where your potential customer is in their buying journey. 


The 5 Benefits of Using the Salesforce CRM for Your Automotive Business

  1. Determine an immediate vehicle quote. One of the best things you can do for your customers is to offer them an accurate and speedy quote. You can ensure a reliable workflow to manage all vehicle quotes and offers, resulting in excellent customer service. We find an on-time solution to your competitive bids by collaboration across various different departments.
  2. Track performance objectives. Key metrics that can positively impact your business, such as sales, customer traffic trends and inventory levels, can be precisely measured using the Salesforce CRM. If you notice that there is a factor that is not performing at an optimal level, you can aim to change or work towards improving its intentions for a more financially sustainable objective.
  3. Access your customers’ profiles. Whether your client is in the market for a luxury sports car or a more family-friendly SUV, Salesforce gives you the power to have a full 360-degree view of your customer’s profile. You can compare with multiple sources including walk-ins, websites and other third-party sources what your client directly requires and provide them with their perfect vehicle.
  4. Provide an easy experience for your potential customers. From the first conversation to the signing of the papers, your automotive business can build a strong rapport with your clients through an accessible and overall complete customer activity. With the Salesforce CRM, there are no details that will be missed in the transaction, giving you and your customers a seamless and positive experience.
  5. Empower your sales team. Ensure the growth of your company is backed up by happy salespeople. Salesforce CRM gives you the ability to equip your team with custom apps moulded to their specific needs and workflows. Save employee training time and indulge them in more time talking to potential customers.

Our automotive customers experience the following results:

50% Reduction in the number of open cases
75% Increase in the efficiency of order handling
54% Reduction in service response time


Salesforce’s CRM Software is the Only Way to Stay Ahead in 2021!

Choose reliable. Choose experience. Choose App Solve as your Salesforce partner for your automotive company. 

Leave spreadsheets in the past and instead opt for a digital platform that does all the work for you! While you and your sales team are busy creating loyal customers, App Solve will work for you to ensure a seamless transition behind the scenes. Enable your customers to find the exact answers they’re been looking for while you’re busy boosting automotive sales.

Convert your curious passerby clients into promising leads while you’re consistently driving the growth of your automotive business. The only way to stay ahead of the competition is to implement the Salesforce CRM software that is adapted to your professional objectives. 

Book your free discovery session today and unlock the possibilities of your automotive company in 2021!

Book a Free Discovery Session

Do you have a question? Do you want to start a project? Get in touch.


Get In Touch With Us

Whether you need industry advice, a product demo or consultation on your next project, contact App Solve for all the resources you need to plan and grow your business.

Toronto Office
1050 King Street West
M6K 0C7

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What Our Customers Are Saying

Digitcom hired AppSolve to streamline Digitcom's processes from Quote to Cash. A digital service provider, Digitcom's requirements are challenging and AppSolve's thorough knowledge of Service Cloud and AccountingSeed ERP and Financial Suite made them uniquely qualified to help.
AppSolve delivered a comprehensive overview of Digitcom's processes. They simplified systems by eliminating half of the business tools currently in use, resulting in more cohesive work flows at a lower monthly spend.
AppSolve's team faced external challenges multiple times during their engagement with us, but managed to keep tightly to their deadlines and deliverables while maintaining a high-quality, professional service.

Digitcom Telecommunications Inc.

"A great long term partner. The team at App Solve has helped us implement several strategically valuable modules, custom design, and workflow processes to our org. We have been working with them for four years now. They understand our business needs and help us scope projects appropriately for our requirements and budget. Planning projects is always difficult when we don't understand the complexity of some challenges. They help us navigate appropriately and are reasonable to work with when original plans inevitably end up drifting into something different than first envisioned."

Craig MacAdam, CFO | Lift North America

"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."

Dawn Jones, Director of Marketing | Kraun Electric Inc.

"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."

Asia Nebesnaia, IT Project Manager | Cox Automotive Canada Company

"The App Solve team was very knowledgeable, organized, and worked diligently to set up Salesforce and Pardot within a tight timeframe. We enjoyed working with everyone on the project and appreciated the guidance along the way."

Simon Dealy, CEO | HIRE Technologies

"Experienced partner with good staff. We did our first project with App Solve this past summer. It was implemented professionally and has had a positive impact on our business. The staff are responsive and know their stuff. We will definitely use them again."

Aaron Jones, CEO | Kraun Electric Inc.

"Highly skilled and easy to work with! I’ve been working with App Solve for several years as a Salesforce partner and a software implementor of our platform - Accounting Seed. In my experiences with App Solve, they've been spot on with respect to the Accounting Seed and Salesforce value proposition and I've had countless successful project roll-outs with our mutual customers! Cheers to many more, App Solve!"

Anthony Schermer, Senior Account Executive | Accounting Seed

"App Solve is great to work with, they take the time to understand our business and how best to implement Salesforce solutions to meet our objectives. Very knowledgeable team to work with our company as we rolled out Salesforce across North America to 12 cities, implementing our entire business. It was a pleasure doing business with App Solve. Thank you."

John Chiaramonte, Senior Business Development Executive | Enwave North America LP.

"Extremely pleased. David and his team have been a dream to work with. They are very responsive and complete projects in a timely manner. They also take the time to thoroughly explain things to a novice Salesforce user. I look forward to working with David in the future!"

Sierra Hayes, Operations Manager | Dream Local Digital

"Great Group to work with. We have used App Solve a few times and they have been great to work with. They were very knowledgeable and showed a willingness to work with or organization. I will use them for future consultation."

Chris Haase, President | Environmental Products Group

"We worked with the App Solve team to implement Salesforce for our organization, including the main system architecture and setting up the data model needed for our business. They have been a true partner in getting us rolling with Salesforce and have also been of great assistance in tackling smaller projects after the implementation was largely completed."

Gregory Kennedy, Controller | Generis

"Fantastic experience working with Pattie & David. Our company recently completed the transition to Lightning with the competent, guiding hand of Pattie. This transition provided us the perfect opportunity to fix an ongoing issue that was caused by a custom-built feature. Pattie & her team took the time to clearly understand the issue and to take the proper steps to fix it. I would highly recommend App Solve to anyone looking to integrate Salesforce into their business."

Lee-Anne Golden, Managing Director | Urban Flats Toronto

"A true partner. The team at App Solve is amazing. We have truly valued their expertise and consider them a partner, helping us maximize our Salesforce experience. They have been lifesavers on more projects than I can count. We look forward to a long and productive relationship. 5 stars all around!"

Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions

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