Your small to medium-sized business provides your clients with an excellent customer experience that has led you to thrive in a competitive market. While you may be working with a smaller budget than a larger corporation, you will have lower overhead and fewer regulations. Make the most out of your small to medium-sized business advantage by collaborating with a strong Salesforce integration partner that understands your objectives for success.
Salesforces as a CRM (customer relationship management) platform integrates a wide range of other digital business software, apps, and tools. For example, Salesforce platforms can work with contact management tools, IT management, email marketing software, calendar apps, and customer service tools, just to name a few.
It’s time to reap the benefits of implementing Salesforce for your company – reach your KPIs faster with the 360-degree approach to your SMB. While every organization is different and will have various measures to calculate its rate of success, our team at App Solve will always prioritize your company’s rate of success. As a reliable Salesforce consulting partner, we can help you revolutionize and refine your omnichannel customer experience.
Looking for field service management software? we can help! request a free demo and pricing to fully implement a complete field service management software for your business.
Why does my small to medium-sized business need Salesforce?
If you are currently managing a small to medium-sized business, you understand that you are competing against larger brands despite working with smaller budgets, teams and market shares. Salesforce aims to level out the playing field by helping your SMB work more efficiently, improve your customer service experience and better predict future sale trends. While you’re working overtime to keep your business ahead of the competition, Salesforce can further progress your company by:
- Giving you access to crucial data that allows you and other management to make essential decisions faster
- Automating repetitive tasks so your team members can shift their focus on revenue-generating objectives
- Providing you with insight on current trends and customer behaviour
- Merging collaboration tools so that they work in sync to help you success
- Driving sales by locating leads that may have been overlooked in the past and predicting an efficient sales funnel
Reach your KPIs faster!
App Solve was the 1st company to implement Salesforce Field Service in all of SMB North America, and we are now Canada’s #1 Salesforce Field Service Partner based on a number of implementations.
With Field Service you can:
- Seamlessly connect to customers
- Intelligently schedule and optimize work
- Gain complete visibility into service operations and assets
- Deliver guided mobile experiences with Field Service mobile app
- Provide proactive service with platform power
- Increase gross margin and net profit
On average our Field Service customers experience the following:
- 28% Decrease in work order scheduling time
- 46% Increase in the transparency of customer interactions
- 36% Increase in Scheduler / Dispatcher Productivity
- 25% Estimated ROI
We can help you close more sales and increase your profit
At the end of the day, you want your company to be remembered for fantastic customer service, not for the long wait times and broken promises. Salesforce’s CRM platform can give your business the ability to cut any downtime and personalize your customer relations.
Salesforce can help your business become flooded with leads that actually turn into recurring conversions. When you close more sales with the right sales software solution, your team can prioritize finding new leads and stay focused on valuable prospects, closing more sales. When your team has a seamless sense of collaboration, everyone benefits financially.
Reach your KPIs and address your customer’s needs fast with Salesforce for your SMB
You want the most proactive approach to addressing your customer service needs – with all the resources that the Salesforce Field Service can provide you, you can be on the best path to success. App Solve integrates Salesforce with external apps to build a connected business, remove data silos and get a 360-degree picture of your customers, company, and business performance in real-time.
Book your free discovery session today and discover an elevated approach to your customer service approach!