Salesforce World Tour – The App Solve Recap

Posted on June 18, 2019

The ongoing Salesforce World Tour is full of exciting advancements in business and technology. From ice cream to Einstein, here’s a roundup of AppSolve’s favourite things from the action-packed event.

Einstein Voice:

By now, we’ve grown accustomed to various forms of voice technology. What started as the voice-controlled audio systems in our cars have evolved into the more refined ‘house robots’ such as Google Assistant. While controlling your home and basic schedule hands-free is a convenient perk of 2019 living, voice technology has not yet proved itself in the business sphere – until now. Enter: Einstein Voice, the AI-powered, voice-controlled business assistant from Salesforce. Einstein Voice is built into the Salesforce system and easily operates on natural language. It ‘learns’ company acronyms, logs meetings and memos, manages schedules for the whole team, and provides client insights. We can’t wait to see how Einstein Voice improves office workflow. Take a look at the incredible demonstration here: https://www.salesforce.com/blog/2018/09/introducing-einstein-voice.html

Customer 360:

Customer 360 is the ultimate organizational tool. The technology allows users to connect information across multiple apps into one place. This means that users have access to all of a client’s information in an unprecedentedly fast and accurate manner. Here at AppSolve – like all good B2C platforms – we know the value of a streamlined customer experience, and Customer 360 is just the tool that we’ve been waiting for. Check it out here: https://www.salesforce.com/solutions/customer-360/

Unilever:

At AppSolve, customers and their stories are our top priority. Unilever’s customer story really hits home. With products that reach 2.5 billion people every day, Unilever recognizes the importance of bringing technology to the forefront of their enterprise. Their spectrum of products is incredibly broad and includes the one and only Ben and Jerry’s ice cream. By successfully implementing B2C centered technology, they created the Flavour Lab app which allows customers to create custom ice cream flavours. Watch their story here: https://www.youtube.com/watch?v=2s0jJ_6b9xs

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"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."

Dawn Jones, Director of Marketing | Kraun Electric Inc.

"The App Solve team was very knowledgeable, organized, and worked diligently to set up Salesforce and Pardot within a tight timeframe. We enjoyed working with everyone on the project and appreciated the guidance along the way."

Simon Dealy, CEO | HIRE Technologies

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Aaron Jones, CEO | Kraun Electric Inc.

"Highly skilled and easy to work with! I’ve been working with App Solve for several years as a Salesforce partner and a software implementor of our platform - Accounting Seed. In my experiences with App Solve, they've been spot on with respect to the Accounting Seed and Salesforce value proposition and I've had countless successful project roll-outs with our mutual customers! Cheers to many more, App Solve!"

Anthony Schermer, Senior Account Executive | Accounting Seed

"A great long term partner. The team at App Solve has helped us implement several strategically valuable modules, custom design, and workflow processes to our org. We have been working with them for four years now. They understand our business needs and help us scope projects appropriately for our requirements and budget. Planning projects is always difficult when we don't understand the complexity of some challenges. They help us navigate appropriately and are reasonable to work with when original plans inevitably end up drifting into something different than first envisioned."

Craig MacAdam, CFO | Lift North America

"App Solve is great to work with, they take the time to understand our business and how best to implement Salesforce solutions to meet our objectives. Very knowledgeable team to work with our company as we rolled out Salesforce across North America to 12 cities, implementing our entire business. It was a pleasure doing business with App Solve. Thank you."

John Chiaramonte, Senior Business Development Executive | Enwave North America LP.

"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."

Asia Nebesnaia, IT Project Manager | Cox Automotive Canada Company

"Extremely pleased. David and his team have been a dream to work with. They are very responsive and complete projects in a timely manner. They also take the time to thoroughly explain things to a novice Salesforce user. I look forward to working with David in the future!"

Sierra Hayes, Operations Manager | Dream Local Digital

"We worked with the App Solve team to implement Salesforce for our organization, including the main system architecture and setting up the data model needed for our business. They have been a true partner in getting us rolling with Salesforce and have also been of great assistance in tackling smaller projects after the implementation was largely completed."

Gregory Kennedy, Controller | Generis

"Great Group to work with. We have used App Solve a few times and they have been great to work with. They were very knowledgeable and showed a willingness to work with or organization. I will use them for future consultation."

Chris Haase, President | Environmental Products Group

"Fantastic experience working with Pattie & David. Our company recently completed the transition to Lightning with the competent, guiding hand of Pattie. This transition provided us the perfect opportunity to fix an ongoing issue that was caused by a custom-built feature. Pattie & her team took the time to clearly understand the issue and to take the proper steps to fix it. I would highly recommend App Solve to anyone looking to integrate Salesforce into their business."

Lee-Anne Golden, Managing Director | Urban Flats Toronto

"A true partner. The team at App Solve is amazing. We have truly valued their expertise and consider them a partner, helping us maximize our Salesforce experience. They have been lifesavers on more projects than I can count. We look forward to a long and productive relationship. 5 stars all around!"

Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions

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