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Field Service For Telecommunications/Utilities/Energy

Increase Your Follow Ups on Future Leads and Sales with Our Field Service CRM For Telecom/Utilities/Energy Companies

At App Solve, we address a variety of issues in telecom/ utility/energy company’s through the use of field service software. With a great CRM, your field service business can expect service revenues to increase by 15% via a variety of channels.  Our Field Service CRM provides your technicians with key insights regarding your customers to help them follow up on previous and future service orders. Enable them to process and schedule future service calls with the click of a button through our CRM. Here’s what you can expect from App Solve’s CRM every time:

Digitization of work order life cycle and automating invoice generation, ensuring that every work order has line item level detail, traceability and history.

Detailed insight into Asset history at your team’s fingertips.

Cross-sell / up-sell through mobile digitized service reports and quote creation for new business.

Take advantage of our experience with field service CRM for your telecom/utilities/energy service company. Let us show you how your field service staff can contribute to your increased revenues along with customer satisfaction and easier billing and AR. 

Schedule a free review of your specific business requirements with us, use the contact form below, it’s free and we are happy to get to know you.

Maximize The Potential of Your CRM

Highlight your strengths, and showcase your product & service expertise. The telecom/utility/energy market is constantly changing, but you’ll be ready for it with App Solve with you every step of the way!

With the telecom/utility/energy industry’s number of competitors, your business needs to adapt faster than ever before. Close your deals quicker and boost your after-sales profits by upselling your client’s products and services that are estimated to make you money.

 

Our team has helped hard-working companies like yours, to a 40% increase in Job Profit and Gross Margin!

✓ Considering Field Service and Have Questions?
✓ Need Field Service to Manage Your Leads & Quotes?
✓ Connecting our Field Service to your Apps?
✓ Need a Quick Estimate?

 

Request a FREE consultation using this form  >>>

or call 1-800-539-7501 to help improve your Telecom/Utilites/Energy

Service Company Today! 

 

Name*

Enable Your Team To Perform At Their Best

You and your team can ensure that no revenue-generating chances are lost through implementing the proper CRM integration for your telecom/utility/energy firm. When all of its components are clearly visible and you have total control over it, you can reinforce your company’s weak points and increase staff productivity.

Companies like yours have benefited from App Solve’s assistance in minimising downtime and increasing productivity through

Automatic creation of projects to deliver an exceptional level of service to your customers through every step of the process.

Sending fully digitized field technician workflow for clear in-person instructions, customer sign-off, and inventory integration.

System-aided scheduling and automated work order creation are completed in a fraction of the time

Our Client’s Story

Enwave is a Brookfield Infrastructure company that values innovative and environmentally conscious solutions. The company continues to invest in and improve local sustainable technologies. As a leader in the field, Enwave is determined to be the leading provider of clean, reliable, and cost-competitive energy.

What They Needed

As the corporation grew, taking on clients, expanding its infrastructure and reaching new territories, Enwave was facing challenges such as:

  • Work flow and information sharing between departments
  • Administrative redundancy
  • Contract tracking
  • Customer relationship management

 

How App Solve Helped

With Enwave’s end-goals in mind, we built the following solution to improve visibility, productivity, and strategic portfolio relationship management:

Personalized User Interface – Each department can log into Salesforce and can view the information that is relevant to them for ongoing or upcoming projects. 

Process Automation – Our programs reflected the sales process so that once an opportunity is won, contracts are created. This automation cut down on time spent generating templates, inputting data, and monitoring progress.

Heat Map – We built the proprietary code to create an interactive map for customer development that has empowered Enwave to capitalize on key growth opportunities. Enwave can visualize their energy infrastructure and easily demonstrate its capabilities to prospects.

The Results

Enwave was able to optimize every aspect of their operations. This includes avenues of improved communication between teams, real time data for better insights, and being able to renew more contracts with their clients.

Read The Full Story Here

Your Results

We power extraordinary results on Salesforce.com.

Service industry customers who deploy Salesforce with App Solve experience the following results:

%

Increased lead conversion

%

More productive sales teams

%

More effective campaigns

%

Increased customer satisfaction

%

Decrease in report generation time

Customer Stories

THE CHALLENGE

BMS, leading building maintenance service, was facing challenges in getting proposals out efficiently. There was no consistency in the way that proposals were being put together either.

THE SOLUTION

App Solve configured their core CRM system and built solutions to enable the seamless flow of the information collected from the worksheet onto the proposal, scope of work, and into their Salesforce org.

THE CHALLENGE

The Field Service Lightning implementation they had in place could not go live and they sought out another partner to address the challenges that they were faced with.

THE SOLUTION

We created a new “Site” Record, won Opportunities, and updated the work order views and ability to view Service Contracts. We also improved asset history visibility and the user experience.

THE CHALLENGE

Level Up Your Home sought out a solution that would streamline their communication and work with their field technicians allowing them to spend more time providing world-class experience to their customers.

THE SOLUTION

The appropriate solution was a Field Service Lightning implementation featuring a mobile component, electronic signatures, project management, email integrations, and Shopify integrations.

Name*

Head Office
146 Thirtieth Street
1st Floor
Toronto, ON M8W 3C4

What Our Customers Are Saying

"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."

Dawn Jones, Director of Marketing | Kraun Electric Inc.

"The App Solve team was very knowledgeable, organized, and worked diligently to set up Salesforce and Pardot within a tight timeframe. We enjoyed working with everyone on the project and appreciated the guidance along the way."

Simon Dealy, CEO | HIRE Technologies

"Experienced partner with good staff. We did our first project with App Solve this past summer. It was implemented professionally and has had a positive impact on our business. The staff are responsive and know their stuff. We will definitely use them again."

Aaron Jones, CEO | Kraun Electric Inc.

"Highly skilled and easy to work with! I’ve been working with App Solve for several years as a Salesforce partner and a software implementor of our platform - Accounting Seed. In my experiences with App Solve, they've been spot on with respect to the Accounting Seed and Salesforce value proposition and I've had countless successful project roll-outs with our mutual customers! Cheers to many more, App Solve!"

Anthony Schermer, Senior Account Executive | Accounting Seed

"A great long term partner. The team at App Solve has helped us implement several strategically valuable modules, custom design, and workflow processes to our org. We have been working with them for four years now. They understand our business needs and help us scope projects appropriately for our requirements and budget. Planning projects is always difficult when we don't understand the complexity of some challenges. They help us navigate appropriately and are reasonable to work with when original plans inevitably end up drifting into something different than first envisioned."

Craig MacAdam, CFO | Lift North America

"App Solve is great to work with, they take the time to understand our business and how best to implement Salesforce solutions to meet our objectives. Very knowledgeable team to work with our company as we rolled out Salesforce across North America to 12 cities, implementing our entire business. It was a pleasure doing business with App Solve. Thank you."

John Chiaramonte, Senior Business Development Executive | Enwave North America LP.

"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."

Asia Nebesnaia, IT Project Manager | Cox Automotive Canada Company

"Extremely pleased. David and his team have been a dream to work with. They are very responsive and complete projects in a timely manner. They also take the time to thoroughly explain things to a novice Salesforce user. I look forward to working with David in the future!"

Sierra Hayes, Operations Manager | Dream Local Digital

"We worked with the App Solve team to implement Salesforce for our organization, including the main system architecture and setting up the data model needed for our business. They have been a true partner in getting us rolling with Salesforce and have also been of great assistance in tackling smaller projects after the implementation was largely completed."

Gregory Kennedy, Controller | Generis

"Great Group to work with. We have used App Solve a few times and they have been great to work with. They were very knowledgeable and showed a willingness to work with or organization. I will use them for future consultation."

Chris Haase, President | Environmental Products Group

"Fantastic experience working with Pattie & David. Our company recently completed the transition to Lightning with the competent, guiding hand of Pattie. This transition provided us the perfect opportunity to fix an ongoing issue that was caused by a custom-built feature. Pattie & her team took the time to clearly understand the issue and to take the proper steps to fix it. I would highly recommend App Solve to anyone looking to integrate Salesforce into their business."

Lee-Anne Golden, Managing Director | Urban Flats Toronto

"A true partner. The team at App Solve is amazing. We have truly valued their expertise and consider them a partner, helping us maximize our Salesforce experience. They have been lifesavers on more projects than I can count. We look forward to a long and productive relationship. 5 stars all around!"

Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions