The global pandemic has changed the media landscape, increasing the pivotal role of experiences that are engaging and personalized. The habits of the consumer have changed, and the expectation of their media apps has increased tremendously. As a Salesforce consulting partner, we take your company’s success seriously.
Manufacturing businesses must adapt to the digital revolution in order to survive in the market and gain that slight competitive edge. Through embracing various software solutions, manufacturing industries have quickly prioritized customer relations to stay ahead in 2022.
As a reliable Salesforce community partner, we understand that customer acquisition and retention is rooted in capitalizing on the most modern technology and trends. As manufacturing enterprises are shifting their focus to satisfy future demand and other methods to facilitate automotive standards in a seamless way.
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2022 is the year of digital transformation – is your manufacturing company ahead of the curve?
Manufacturing customers who deploy Salesforce with App Solve experience the following results:
28% Increase in revenue
35% Increase in Net Promoter Score
35% More productive sales teams
Increase customer satisfaction – seamlessly!
The customer experience is essentially the biggest factor driving your establishment forward. From the start, if your client believes that they can trust your company’s services, it’s almost guaranteed that you will get their business. A digital CRM platform, like the Manufacturing Cloud from Salesforce, allows you to get a 360-degree overview of your client’s buying behaviour and their preferences. Specifically for manufacturing companies, the Service Cloud provides immediate customer feedback, allowing your business to improve your products and services for the next buyer.
Today’s client wants to know that they are in the best hands for the job. The Manufacturing Cloud enables you to predict peak order periods, long-term patterns and generate accurate sales estimates for future planning. A strategic rate of production can help your company deliver the right solutions at the right time, improving the customer experience.
Unifying your manufacturing operations across the board
Digital transformations should be accompanied by an ambition from all your staff to get on board. With Salesforce’s Manufacturing Cloud, new dynamics and financial strategies can be made simple, so all personnel can properly align with improving your business.
Happy employees in manufacturing ultimately mean companies will be able to hold onto the expertise and institutional memory of those who have gotten them to where they are now. There’s no better ROI for improving your employee experience than that.
There is a perception that working in manufacturing means being stuck in repetitive, manual tasks that do little to challenge us intellectually. Of course, there are plenty of examples within Canadian manufacturing that show the opposite is true. However, employees tend to stay longer with companies where they see a bright future.
Instead of worrying about whether automation will take away their jobs, for instance, look at how you can introduce simple ways for existing employees to either prepare themselves for the transformation of their role or to pursue entirely new ones.
For those on the assembly line, reskilling could involve helping them to master the digital tools they will increasingly use to monitor progress and boost their productivity. Upskilling could mean those on the front lines use platforms like Trailhead to understand a CRM and build on their experience by joining the sales team.
Trust our certified Salesforce experts to drive your sales
Salesforce provides you with a centralized platform that encourages collaboration between different departments while offering a precise composition and an easy reporting structure. Increase your staff’s productivity and increase your conversions with one platform that does it all!
Empower your manufacturing business with boosted sales and a growing customer base. Salesforce’s Manufacturing Cloud allows your business to:
- Enhance appointment scheduling
- Correctly forecast customer patterns
- Get a 360-degree view of your client profile
- Dispatch tasks to the right employee or team
- Develop your operations past their present state and give you correct insight into their potential
- Identify new business opportunities
- Engage customers in real-time
Salesforce is for YOUR company – book a free discovery session today!
Salesforce will provide you with enough power to streamline your sales process and achieve a superior level of customer satisfaction. Our certified consultants can guide you through every step of the way to assist your manufacturing company to success.
It’s time to get your best ideas cultivated, your team collaborating seamlessly and your business functioning at an elite level with our team at App Solve!