THE APP SOLVE TEAM
Founder & CEO
As the Founder and CEO of App Solve, David is passionate about driving extraordinary results in everything he does. For 6 years now, that’s what App Solve endeavours to do every day as well — drive extraordinary results for businesses powering their growth with Salesforce.com.
App Solve is backed by David’s 18 years of sales experience, 15 years of technology experience and leadership roles in more than 1000 software delivery projects. With best-in-class sales, marketing and customer success strategies, David works to maximize ROI for customers in the fastest possible way.
David works to drive the following results with the people and businesses he works with:
– 26% increased marketing ROI
– 32% increase in customer satisfaction
– 28% increase in revenue
FUN FACT David’s parents met through playing table tennis. His father was the coach and his mother was the pupil.
Director of Sales
Kyle began as App Solve’s Director of Sales in July of 2018. First entering the Salesforce ecosystem in early 2013, Kyle worked as an Account Executive with Salesforce responsible for the growth of Small and Medium businesses in the Northeastern United States. Throughout his time at Salesforce, Kyle worked with customers from a variety of different industries, most notably High Tech, Professional Services and Manufacturing.
Today, Kyle’s responsibilities focus around new business acquisition and helping existing customers to grow their footprint on the Salesforce Platform and streamline/refine many of their existing processes. Kyle works directly with Salesforce Account Executives to help consult customers and shape their technology road map.
FUN FACT Before entering the world of B2B Technology Sales in 2008, Kyle graduated University as a Sports Management Major and spent time working with the Toronto Maple Leafs and Toronto Raptors.
Saju Jayson Raju
Head of Operations
Saju is a Certified Salesforce Developer with Bachelor’s in Computer Engineering, Advanced Diploma in Software engineering and a graduate certificate in Project management – IT. His day to day responsibilities involve managing delivery and customer expectations to ensure the project stakeholders are happy with their projects. Saju enjoys designing and building systems on the Salesforce platform and is always curious to learn new things both in life and in technology. His forever life goal is self-development.
FUN FACT Saju is ranked as a Ranger in Trailhead with over 100 badges.
VP of Technology
Aly joined App Solve in October 2020 as the Vice President of Technology. His strengths come from 14 years of experience leading a wide variety of complex Information Technology projects utilizing both waterfall and agile methodologies.
Entering the Salesforce ecosystem in 2015, Aly has delivered Salesforce.com implementations across several industries including Pharmaceutical, Telecommunications, Technology, Financial, Insurance, and Manufacturing. Most recently, he lead the transformation for one of Canada’s largest telecommunication organization with the introduction of the agile delivery methodology for their Salesforce program.
Aly’s responsibilities include building and managing high performing delivery teams and ensuring successful project delivery with a key focus on customer satisfaction.
FUN FACT Outside of work, you will typically find Aly in one of three places: 1) spending time with his daughter; 2) in the backyard BBQing, or 3) playing golf.
Project Lead / Solution Architect
Skot joined App Solve in March 2021 as a Project Lead and Solution Architect. He has more than 20 years of development and business analysis experience. First entering the Salesforce ecosystem in early 2011, Skot has been able to merge all the experience he has gained in the Salesforce ecosystem as an administrator, developer, project manager, business analyst, architect, and technical writer, giving him a 360-degree view of Salesforce.
Skot enjoys using his creativity and problem-solving skills to provide comprehensive Salesforce solutions, including object and data model structures, integration points and data flows, workflow automation and formulas, along with other custom functionality.
FUN FACT Skot is also a musician, photographer, and writer. As a photographer, he has covered numerous events and festivals in Canada.
Salesforce Consultant / Project Lead
Durdana is a Certified Salesforce Administrator. Prior to joining App Solve, she completed Bachelors and Master in Business Administration and Certification in Digital Marketing Management. Durdana was also a part of Salesforce’s inaugural Salesforce For All program, chosen as one of the 15 to be trained by Salesforce from hundreds of applicants.
As a part of her work now, she leads external client projects and implementations, and also undertakes internal Salesforce administration duties. Durdana is also the in-house Marketing Cloud Administrator and is responsible for all external branding, social media activities and communications on behalf of App Solve.
FUN FACT Durdana is a massive Harry Potter fan, also known as Potterhead, and has been to the Harry Potter parks in Universal Studios thrice till date.
Junior Project Lead
Suzan is a Certified Salesforce Administrator. Prior to joining App Solve, she has worked as a data analyst and a Java developer. She has a Bachelor’s degree in Computer Engineering, a Master’s in IT Management, and a Diploma in Data Science. Suzan’s responsibilities involve understanding the customers’ requirements, managing project deliverables, and implementing integrations with Salesforce. She particularly enjoys building reports and dashboards.
FUN FACT Suzan enjoys public speaking. Outside of work she is either writing speeches or organizing public speaking events.
Business Development Representative
Gloria joined App Solve in March 2021. She has 5 years of bilingual experience in both the public and private sectors. Gloria has been able to merge this experience into the business technology space with 2 years of experience in fast-growing SaaS startups (fintech and foodtech) and market leaders such as Salesforce.
Previously, Gloria worked in Sales Development at Salesforce with customers in various verticals helping them to determine which solutions can optimize their businesses. As part of her work at App Solve, she will be growing our North American market share with our past and current customers as well as with our prospective businesses directly and through the Salesforce channel.
FUN FACT Gloria loves to keep an active lifestyle and is currently in her 200 Hour Yoga Teacher Training Course at Power Yoga Canada.
Digital Presence Coordinator
Natalia is a Web Developer with a diploma in Computer Programming. Before joining App Solve, Natalia has worked in digital marketing, web development, and banking. Today, Natalia’s responsibilities include App Solve’s website management, social media marketing, content creation, and also takes on internal Salesforce administration duties. Besides work, Natalia enjoys traveling, non-profits, and learning new skills.
FUN FACT Natalia has a background in Fashion Design but discovered she enjoyed more designing and creating by translating code into something we can see on our screens.
What Our Customers Are Saying
"Great team to work with! App Solve knows their stuff. They helped to get Pardot integrated with Salesforce, and I am excited to see what we can do with it."
Dawn Jones, Director of Marketing | Kraun Electric Inc.
"The App Solve team was very knowledgeable, organized, and worked diligently to set up Salesforce and Pardot within a tight timeframe. We enjoyed working with everyone on the project and appreciated the guidance along the way."
Simon Dealy, CEO | HIRE Technologies
"Experienced partner with good staff. We did our first project with App Solve this past summer. It was implemented professionally and has had a positive impact on our business. The staff are responsive and know their stuff. We will definitely use them again."
Aaron Jones, CEO | Kraun Electric Inc.
"Highly skilled and easy to work with! I’ve been working with App Solve for several years as a Salesforce partner and a software implementor of our platform - Accounting Seed. In my experiences with App Solve, they've been spot on with respect to the Accounting Seed and Salesforce value proposition and I've had countless successful project roll-outs with our mutual customers! Cheers to many more, App Solve!"
Anthony Schermer, Senior Account Executive | Accounting Seed
"A great long term partner. The team at App Solve has helped us implement several strategically valuable modules, custom design, and workflow processes to our org. We have been working with them for four years now. They understand our business needs and help us scope projects appropriately for our requirements and budget. Planning projects is always difficult when we don't understand the complexity of some challenges. They help us navigate appropriately and are reasonable to work with when original plans inevitably end up drifting into something different than first envisioned."
Craig MacAdam, CFO | Lift North America
"App Solve is great to work with, they take the time to understand our business and how best to implement Salesforce solutions to meet our objectives. Very knowledgeable team to work with our company as we rolled out Salesforce across North America to 12 cities, implementing our entire business. It was a pleasure doing business with App Solve. Thank you."
John Chiaramonte, Senior Business Development Executive | Enwave North America LP.
"Exceptional work and customer service! We contracted App Solve to help us with an implementation roadmap project and feasibility study. We were very pleased with the level of service they provided, the clarity of communication, and the attention we received. All our needs were addressed! I strongly recommend App Solve, their level of expertise, and customer service are unparalleled."
Asia Nebesnaia, IT Project Manager | Cox Automotive Canada Company
"Extremely pleased. David and his team have been a dream to work with. They are very responsive and complete projects in a timely manner. They also take the time to thoroughly explain things to a novice Salesforce user. I look forward to working with David in the future!"
Sierra Hayes, Operations Manager | Dream Local Digital
"We worked with the App Solve team to implement Salesforce for our organization, including the main system architecture and setting up the data model needed for our business. They have been a true partner in getting us rolling with Salesforce and have also been of great assistance in tackling smaller projects after the implementation was largely completed."
Gregory Kennedy, Controller | Generis
"Great Group to work with. We have used App Solve a few times and they have been great to work with. They were very knowledgeable and showed a willingness to work with or organization. I will use them for future consultation."
Chris Haase, President | Environmental Products Group
"Fantastic experience working with Pattie & David. Our company recently completed the transition to Lightning with the competent, guiding hand of Pattie. This transition provided us the perfect opportunity to fix an ongoing issue that was caused by a custom-built feature. Pattie & her team took the time to clearly understand the issue and to take the proper steps to fix it. I would highly recommend App Solve to anyone looking to integrate Salesforce into their business."
Lee-Anne Golden, Managing Director | Urban Flats Toronto
"A true partner. The team at App Solve is amazing. We have truly valued their expertise and consider them a partner, helping us maximize our Salesforce experience. They have been lifesavers on more projects than I can count. We look forward to a long and productive relationship. 5 stars all around!"
Kerrie LePage, Director of Marketing and Product Management | Edenred Commuter Benefit Solutions