Field Service Management
App Solve was the first ever to implement the Field Service app with SMB’s in North America. Get a FREE demo 1-800-539-7501.
Number 1 Canadian Field Service partner in number of implementations. Serving service companies of all sizes in both US and Canada with affordable prices.
Our Field Service certified experts make sure to implement and configure Field Service on Salesforce, the world’s #1 CRM, according to your unique business needs.
Field Service is the complete solution to run your entire field operation.
Businesses looking to implement a field service management software anywhere in US and Canada including specific field service applications for industrial and machinery, facilities and commercial, home appliance, home automation, water / electrical and construction or fleet management can now benefit from affordable prices and professional service – contact App Solve today.
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App Solve is proud to have the most Field Service Implementations of any Canadian-based Salesforce Implementation Partner. Serving US and Canadian businesses.
Our Expertise In Field Service Technologies
App Solve is a leader and early adopter in the Salesforce.com Field Service platform (formerly known as Field Service Lightning). In April 2016, we implemented the very first Field Service solution that was ever purchased in all of North America in Salesforce.com’s small-business vertical to an exciting business experiencing exponential growth in Boston, Massachusetts. App Solve implements Field Service for the first time with customers but also specializes in migration projects from previous platforms as well as ‘rescue projects’ after an unsuccessful implementation.
If you have people in the field and are looking to scale your business or be a disruptor in your industry, contact App Solve today!

Schedule & Deliver With Ease
Seamlessly re-shuffle appointments, easily book employee time-off and handle absences, and clear customer sign-off for world-leading customer experience.

Make More Money
All digital – so never miss an opportunity to invoice your customers, clear customer sign-off, and track your assets and proactively manage customers and issues.

Save More
Skills-based routing sends the right technician, at the right time, job-based instructions in your technicians’ hands, and better staff on-boarding.
Salesforce Field Service Features

Connect To Clients Effortlessly
The Dispatcher Console allows to monitor the service delivery in the field. Easily configure your view to a Gantt chart or map and see real-time work updates that need focus.

Intelligent Scheduling
Plan truth-based service appointments and prioritize critical jobs with automation so the best mobile staff, resource, contractor or team is assigned to the right job.

Mobile App
Salesforce Field Service mobile app enables mobile workers and contractors to exchange work updates, access knowledge articles, view and modify van stock or inventory, and create service reports from any mobile device, regardless of connection.

Virtual Support
Decrease the cost of in-person appointments by providing online support. With remote support you can scale your field service. Customers can immediately schedule phone and video appointments via the customer portal.

Get Valuable Insights
Provide managers with insights about maintenance schedules, metrics, and more. You can analyze how the field service process is being performed using detailed and advanced metrics.

For Any Type Of Industry
Make your field service operate more efficiently, regardless of the market: manufacturing, financial services, healthcare & life sciences, retail and consumer goods, and more.
Your Results
On average our Field Service customers experience the following:
%
Decrease in work order scheduling time
%
Increase in transparency of customer interactions
%
Increase in Scheduler / Dispatcher productivity
%
Estimated ROI
Customer Stories

THE CHALLENGE
In order to build customized smart homes for their clients, their technicians would have to be out on the field completing work. The company anticipated the challenge of communicating with their field service workers.
THE SOLUTION
The appropriate solution to address the challenges would be a Field Service implementation featuring a mobile component, electronic signatures, project management, email integrations, and Shopify integrations.

THE CHALLENGE
The Field Service Lightning implementation they had in place could not go live and they sought out another partner to address the challenges that they were faced with.
THE SOLUTION
We created a new “Site” Record, won Opportunities, and updated the work order views and ability to view Service Contracts. We also improved asset history visibility and the user experience.
Get In Touch With Us
Whether you need industry advice, a product demo or consultation on your next project, contact App Solve for all the resources you need to plan and grow your business.

California Office
200 Spectrum Center Drive
Suite 300
Irvine, CA 92618

Toronto Office
1050 King Street West
Toronto
M6K 0C7
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What Our Customers Are Saying
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