App Solve is proud to have the most Field Service Implementations of any Canadian-based Salesforce Implementation Partner, and the 3rd most in the world!
Our Expertise in Field Service Technologies
App Solve is a leader and early adopter in the Salesforce.com Field Service platform (formerly known as Field Service Lightning). In April 2016, we implemented the very first Field Service solution that was ever purchased in all of North America in Salesforce.com’s small-business vertical to an exciting business experiencing exponential growth in Boston, Massachusetts. App Solve implements Field Service for the first time with customers but also specializes in migration projects from previous platforms as well as ‘rescue projects’ after an unsuccessful implementation.
If you have people in the field and are looking to scale your business or be a disruptor in your industry, contact App Solve today!
Schedule and Deliver with Ease
Seamlessly re-shuffle appointments, easily book employee time-off and handle absences, and clear customer sign-off for world-leading customer experience
Make More Money
All digital – so never miss an opportunity to invoice your customers, clear customer sign-off, and track your assets and proactively manage customers and issues
Save More Money
Skills-based routing sends the right technician, at the right time, job-based instructions in your technicians’ hands, and better staff on-boarding
In order to build customized smart homes for their clients, their technicians would have to be out on the field completing work. The company anticipated the challenge of communicating with their field service workers.
The appropriate solution to address the challenges would be a Field Service Lightning implementation featuring a mobile component, electronic signatures, project management, email integrations and Shopify integrations.
The Field Service Lightning implementation they had in place could not go live and they sought out another partner to address the challenges that they were faced with.
We created a new “Site” Record, won Opportunities, and updated the work order views and ability to view Service Contracts. We also improved asset history visibility and the user experience.