by David Brabrook | Nov 10, 2015 | Blog Post
Salesforce is a household name in the world of Customer Relationship Management (CRM) tools. It’s been around for 15 years, has (literally) millions of users and boasts a robust suite of features. Like with any household name product, it’s natural to wonder if the...
by David Brabrook | Feb 10, 2015 | Blog Post
Congratulations, your organization believes in CRM as a strategy! You’ve paid the fees and licenses are turned on. Now what? There are literally hundreds of things to consider. Here at App Solve, we always recommend and work with a Pre-Business Process Review (BPR)...
by David Brabrook | Feb 3, 2015 | Blog Post
Using a CRM to improve your business is a strategy, not just a decision to purchase tool. CRM is a methodology, a process for putting your customer at the center of your business, and other pieces ancillary. Meaning, we understand our customer by knowing where to find...